Privacy Policy

This document descries the privacy practices for our web application (the "Services"): the data we collect, how we use this data, how can you control your data with us and what measures we take to keep your data safe.

Information We Collect

Information you provide us:

ACCOUNT INFORMATION
Some information is required to create an account on our Services, such as your email address and password, and in some cases your name and telephone number. This is the only information you have to provide to create an account with us. You may also choose to provide other types of information, such as your company affiliation, job position and country information.

ADDITIONAL INFORMATION
To help improve your experience or enable certain features of the Services, you may choose to provide us with additional information, like your interest in a particular financial market segment or instrument, your interest in a particular market commentary topic; and messages on discussion boards or to your colleagues on the Services.

You may also connect with colleagues and other persons on the Services or invite persons who have not yet joined by providing their email addresses, accessing social networking accounts, or using the contact list on your mobile device. We do not store your contact list and delete it after it is used for adding contacts as your friends on the system.

If you contact us or participate in a survey, contest, or promotion, we collect the information you submit such as your name, contact information, and message.

INFORMATION FROM THIRD-PARTY SERVICES
If you choose to connect your account on our Services to your account on another service, we may receive information from the other service. For example, if you connect to Facebook or Linkedin, we may receive information like your name, profile picture, age range, language, email address, and friend list. You may also choose to grant us access to your activity data from another service. You can stop sharing the information from the other service with us by removing our access to that other service.

PAYMENT AND CARD INFORMATION
If you chose to purchase products or service through our websites, you must provide certain information for identification and verification, such as your name, credit, debit or other card number, card expiration date, and CVV code. This information is encrypted and sent to your card network, which upon approval sends back to your device a token, which is a set of random digits for engaging in transactions without exposing your card number. For your convenience, we store the last four digits of your card number and your card issuer’s name and contact information. You can remove the token from your account using your account settings. We may store and display to you the list of your past purchases on our websites.

If you purchase products and services on our website, you provide your payment information, including your name, credit or debit card number, card expiration date, CVV code, and billing address. We do not store this payment information. If applicable, we store your shipping address to fulfill your order. Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms.

Information we receive from your use of our services

DEVICE INFORMATION
When your PC (browser) or a mobile device contacts our website it transmits a variety of metrics like the screen resolution and type of operating system you use. We use this device information only to achieve your optimal user experience on such a device. For example, we may want to ensure that our pages display properly on mobile devices with small screen.

LOCATION INFORMATION
We collect this type of data if you grant us access to your location. You can always remove our access using your browser or mobile device settings. We may also derive your approximate location from your IP address.

USAGE INFORMATION
When you access or use our Services, we receive certain usage data. This includes information about your interaction with the Services, for example, when you view or search content, create or log into your account, subscribe to certain newsletter or website topic.

We also collect data about the devices and computers you use to access the Services, including IP addresses, browser type, language, operating system, mobile device information (including device and application identifiers), the referring web page, pages visited, location (depending on the permissions you have granted us), and cookie information.

SPECIAL CATEGORIES OF PERSONAL DATA
To the extent that information we collect is a special category of personal data subject to the European Union’s General Data Protection Regulation ("GDPR"), we ask for your explicit consent to process the data. We obtain this consent separately when you take actions leading to our obtaining the data, for example, when you create account on our website. You can use your account settings and tools to withdraw your consent at any time, including by stopping use of a feature, removing our access to a third-party service, or deleting your data or your account.

How We Use Information

We use the information we collect for the following purposes.

PROVIDE AND MAINTAIN THE SERVICES
The information is needed to deliver the Services to you according to our Terms of Service. For example, we need to use your information to provide you with the website topics to which you have subscribed, to ensure your access to non-public areas of the website and to give you customer support.

IMPROVE OUR SERVICES
We use the information we collect to improve and personalize the Services and to develop new ones. For example, we use the information to debug your user experience and protect against errors; perform data analysis and testing; conduct research and surveys; and develop new features and Services.

When you allow us to collect precise location information, we use that information to provide and improve features of the Services such as take account of your timezone to display information about financial markets that are open at the moment.

We also use your information to make inferences and show you more relevant content.

COMMUNICATE WITH YOU
We use your information when needed to send you Service notifications and respond to you when you contact us. We also use your information to promote new features or products that we think you would be interested in. You can control marketing communications and most Service notifications by using your email preferences in account settings or via the “Unsubscribe” link in an email.

PROMOTE SAFETY AND SECURITY
We use the information we collect to promote the safety and security of the Services, our users, and other parties. For example, we may use the information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies.

We use cookies and similar technologies for the purposes described above. For more information, please read our Cookie Use statement.

For personal data subject to the GDPR, we rely on several legal bases to process the data. These include when you have given your consent, which you may withdraw at any time using your account settings and other tools; when the processing is necessary to perform a contract with you, like the Terms of Service; and our legitimate business interests, such as in improving, personalizing, and developing the Services, marketing new features or products that may be of interest, and promoting safety and security as described above.

How Information Is Shared

we do not share your personal information except in the limited circumstances described below.

WHEN YOU AGREE OR DIRECT US TO SHARE
You may direct us to disclose your information to others, such as when you use our community features like the forums and other social tools. For certain information, we provide you with privacy preferences in account settings and other tools to control how your information is visible to other users of the Services.

You may also authorize us to share your information with others, for example, with a third-party application when you give it access to your account. Remember that their use of your information will be governed by their privacy policies and terms. You can revoke your consent to share with third-party applications, if any, using your account settings.

FOR EXTERNAL PROCESSING
We transfer information to our business affiliates, service providers, and other partners who process it for us, based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures. These partners provide us with services globally, including for customer support, information technology, payments, sales, marketing, data analysis, research, and surveys.

FOR LEGAL REASONS OR TO PREVENT HARM
We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.

We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example, in public reports about financial market segments that are most watched by our clients, to partners under agreement with us, or as part of the community benchmarking information we provide to users of our subscription services.

If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity.

Your Rights To Access And Control Your Personal Data

We give you account settings and tools to access and control your personal data, as described below, regardless of where you live. If you live in the European Economic Area, United Kingdom, and Switzerland (the “designated countries”), you have a number of legal rights with respect to your information, which your account settings and tools allow you to exercise, as outlined below.

Accessing and exporting data. By logging into your account, you can access much of your personal information.

Editing and Deleting Data. Your account settings let you change and delete your personal information. For instance, you can edit or delete the profile data you provide and delete your account if you wish.

Objecting to Data Use. We give you account settings and tools to control our data use. For example, through your privacy settings, you can limit how your information is visible to other users of the Services; using your notification settings, you can limit the notifications you receive from us; and under your application settings, you can revoke the access of third-party applications that you previously connected to your account.

If you live in a Designated Country, in certain circumstances, you can object to our processing of your information based on our legitimate interests, including as described in the How We Use Information section. You have a general right to object to the use of your information for direct marketing purposes. Please use unsubscribe links and email preference links in the body of the email you received from us to control our marketing communications to you about our products. Please also review our Cookie Use Statement for your options to control how we and our partners use cookies and similar technologies for advertising.

Restricting or Limiting Data Use. In addition to the various controls that we offer, if you reside in a Designated Country, you can seek to restrict our processing of your data in certain circumstances. Please note that you can always delete your account at any time.

If you need further assistance regarding your rights, please contact us service@rationaldecisions.com, and we will consider your request in accordance with applicable laws. If you reside in a Designated Country, you also have a right to lodge a complaint with your local data protection authority.

You can use the "Export or Remove Your Personal Data" form below to request access or removal of your personal data.

Data Retention

We keep your account information, like your name, email address, and password, for as long as your account is in existence because we need it to operate your account. In some cases, when you give us information for a feature of the Services, we delete the data after it is no longer needed for the feature. For instance, when you provide your contact list for finding friends on the Services, we delete the list after it is used for adding contacts as friends. We keep other information, like your session activity data, until you use your account settings or tools to delete the data or your account because we use this data to provide you with your personal statistics and other aspects of the Services. We also keep information about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm, including as described in the "How We Use Information" and "How Information Is Shared sections".

Analytics and Advertising Services Provided by Others

We work with partners who provide us with analytics and advertising services. This includes helping us understand how users interact with the Services, serving ads on our behalf across the internet, and measuring the performance of those ads. These companies may use cookies and similar technologies to collect information about your interactions with the Services and other websites and applications. To learn more and about your privacy choices, please read our Cookie Use statement.

Our Policies For Children

Persons under the age of 13, or any higher minimum age in the jurisdiction where that person resides, are not permitted to create accounts unless their parent has consented in accordance with applicable law. If we learn that we have collected the personal information of a child under the relevant minimum age without parental consent, we will take steps to delete the information as soon as possible. Parents who believe that their child has submitted personal information to us and would like to have it deleted may contact us at service@rationaldecisions.com .

Information Security

We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our Services. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact Customer Support.

Our International Operations And Data Transfers

We operate internationally and transfer information to the United Kingdom and other countries for the purposes described in this policy.

We rely on multiple legal bases to lawfully transfer personal data around the world. Please note that the countries where we operate may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country. You agree to this risk when you create an account with us and give concent to the website terms and conditions, irrespective of which country you live in. If you later wish to withdraw your consent, you can delete your account with us as described in the "Your Rights To Access and Control Your Personal Data" section.

Cookie Use Statement

We and our partners use cookies and similar technologies on our services, including our websites and mobile applications (the “Services”). Here we explain these technologies, why we use them, and the choices you have.

TECHNOLOGIES WE USE
Like many services, we use cookies, pixels, local storage, and software development kits (“SDKs”) to remember things about you so we can improve your experience using our services.

Cookies are small files that contain data stored on your browser or device. They may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”).

For example, some analytic providers we partner with, like Google, do set cookies when you visit our websites. This helps us analyze how you are using our Services and to implement improvements.

Pixels are small images placed on a web page or in an email. They collect information about your browser or device and can set cookies.

Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.

SDKs are blocks of code provided by our partners that may be installed in our mobile applications. SDKs help us understand how you interact with our mobile applications and collect certain information about the device and network you use to access the application.

HOW DO WE USE THESE TECHNOLOGIES
Below are the ways that we and our partners use these technologies on our Services.

Preferences
To help us remember your settings and preferences, like your preferred language or the country you are in, so that we can provide you with a more personalized experience.
Authentication and Security
To log you into the Services; enable us to show you your account data; and help us keep your data and the Services safe and secure.
Service Features and Performance
To provide you with functionality and optimize the performance of the Services.
For example, to keep track of products you add to your shopping cart; allow you to share information from The Service with social networking services like Facebook or Twitter; and improve our website’s load speed and performance.
Analytics and Research
To help us understand how you are using the Services so that we can make them better, faster, and safer.
Advertising
To enable our partners to serve ads for our products and services; deliver relevant ads to people who may be interested in them on other services; measure the performance of ads; and opt you out of receiving interest-based ads if that is your choice.

For more information, please see our list of cookies that we and our partners use on our Services.

YOUR CHOICES
You have a number of options to control or limit how we and our partners use cookies and similar technologies, including for advertising.

Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies. If you disable cookies, however, some of the features of our Services may not function properly.

To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.

To opt out of ads on Facebook, Linkedin, or Google that are targeted to your interests, use your Facebook, Linkedin, or Google Ads settings.

Check your mobile device for settings that control ads based on your interactions with the applications on your device. For example, on your iOS device, enable the “Limit Ad Tracking” setting, and on your Android device, enable the “Opt out of Ads Personalization” setting.

CONTACT US
If you have questions about our use of cookies and similar technologies, please contact us at service@rationaldecisions.com

Who We Are and How to Contact Us

This website is operated by Rational Decisions (Mr Igor Drozdov trading as Rational Decisions). If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at service@rationaldecisions.com. or call +44 20 7193 0924.

Export or Remove Your Personal Data

If you have an account at this site you can request to receive an exported file of all the personal data we hold about you or have all your personal information deleted.

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